The first ever unstaffed shop opened in Thailand
The daily operating costs of the shop are supposed to be lower by 30-40% in comparison with traditional shops.
The first ever unstaffed shop opened in Thailand, on Phuket island.
The shop is owned by one of the mobile service providers – the AIS company. The venture cost 20 mln bahts (over $630K). The store has no lines, no staff and doesn’t admit cash for payments.
It is estimated that the daily operating costs of the shop are supposed to be lower by 30-40% in comparison with traditional shops.
The new shop has Liza – a robot operated by artificial intelligence that gives the customers the general info and, by request, provides them with data on products and services.
In the shop the clients can make orders and purchases by themselves through a touchscreen. They can choose products and make and receive payments.
With time the company intends to implement the operation by artificial intelligence in their every store.